Additional Fees

Here is a list of additional fees for dog walking and pet sitting services.

Cancellation of Pet Sitting Services / Early Returns:

Cancellation of services that haven’t started: Raleigh Pet Sitters accepts jobs on a first come, first served basis and does not overbook. We ask that if you need to cancel services before they begin with us, 24 hours notice is required for cancellation of any pet sitting services. Cancellations made after 7 AM on the day of a scheduled service or series of services will be charged at 50% of the complete service ($250 maximum).

Early Returns: It is not unusual for trip plans to change at the last minute. However, please understand that Raleigh Pet Sitters (RPS) carefully schedules our time to service you and our other clients. Therefore, there are no refunds or credits for early returns or last minute changes to pet care. Once pet care begins, payment is due for the original dates scheduled.

Consult:

We offer FREE consultations if you schedule pet sitting service dates at the time of the consult. If you don’t schedule pet sitting service at the time of the consult or cancel the service that you had scheduled, we charge a $20 consult fee. Or, if you are interviewing pet sitting companies and don’t wish to book service at the time of the consult, there is a $20 fee.

If you have already had one (1) FREE initial consultation and you move or welcome another pet into your home, there is a $20 fee for your pet sitter to meet at your home to see the new routine/set-up.

Please note, we charge a fee for the consult if you wait until 1-2 days before you are leaving, then we will charge $25 for the consult payable at the time of the appointment.

Holiday Visits:

We charge an additional $5 per visit for the following holidays:

  • New Years Eve (PM Visits)
  • New Year’s Day
  • Easter Sunday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day
Key Pick Up/Drop Off:

FREE if given at the initial consultation. We require two (2) copies of your keys. There is a $10 fee if we have to make another trip for pick up or return key outside of the initial consultation.

Last-Minute Consultation Fee:

There is a $25 last-minute consult fee for all consultations requested within 48 hours of service start date.

Visit Requests Before 7 AM or After 9 PM:

There is an additional $10 fee per visit.

Supply Pick Up:

We are available to pick up additional supplies if necessary (i.e. pet food, litter, etc.) there is a $15 service fee, in addition to the cost of the supplies.

Still need help? Send us a note!

For any other questions, please contact us us at info@raleighpets.com or call us at 919.605.5133.

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