When it comes to taking care of your pet, we know that you want to make sure someone will always be there to have your back. You will always have coverage with us!

Are you dreading taking a vacation or going to work because you don’t want to leave your pet behind? We want to make that decision easier for you, by giving you the confidence that your furry friend will be taken care of at all times in your absence.

These are just a few of the ways that we make sure to always have help available when you need us:

  • If your primary sitter/walker is unavailable due to an emergency, vacation, flat tire, etc. another one of our staff will be happy to care for your pets.
  • All of our staff are professional and skilled, not to mention, we love pets!
  • Since you will complete your Client Portal and update it as needed prior to service, we will always have up-to-date instructions to care for your pet and home.

So what does this mean for you and your canine companion? It means that no matter what comes up in your life, your pet will be in the best care possible.

Your pet will usually have the same sitter. We do this so that your pet can build a strong relationship and become very comfortable with the same sitter. But not to worry! If for some reason your regular sitter cannot be there, we will always have a back-up sitter ready to step in to love and care for your pet.

It also means that we go out of our way to make sure that we have up-to-the-minute instructions. You can enter special requests for your pet’s care into our Client Portal at any time, and we will make sure that they are carried out to the letter.

Another fun way that we keep you updated is through photos of your pet! We will email them to you along with our daily notes at the end of each visit. Now you will know exactly how your fur baby spent their day and see with your own eyes how much fun they had.

We will always make sure there is someone on our team available to offer assistance, time and expertise. You don’t have to worry, we’ve got everything covered!